As I said earlier, simply put, universal design is good design.
What designers have found is that when they create designs that accommodate people with disabilities, other people also take advantage of these features. Add all the 7 graphics from slide 14
In the physical world, an excellent example of this is the ramp. If you are using a wheelchair(wheelchair graphic), you may need a ramp to access a particular building. If you think about it, ramps are used by people who are injured or recovering from a surgery. They’re also used by people riding a bicycle or pushing a stroller.
The bottom line is that we all see ramps used by many people … without a wheelchair.
We all know from everyday life that accessible design is good design.
The same idea carries over to the digital world.
Take the example of closed captions on videos. Nowadays, subtitles and closed captions are a standard feature on most videos.
For those who are deaf, they are an essential feature, allowing them to visually access the audio stream.
But it turns out that all kinds of people are using closed captions and subtitles in all kinds of situations.
People who are learning a new language or watching content while in a crowded or loud public space both find this feature useful.
Once again, we see that accessible design is good design.